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Privacy Policy – Medico Property Group

 Medico Property Group (MPG) (including its related bodies corporate) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By providing personal information to MPG, you consent to its collection, use, storage, and disclosure as described in this Privacy Policy. While providing personal information is voluntary, not providing it may affect our ability to provide financial services, investment opportunities, or respond to inquiries.

1. What Personal Information We Collect

“Personal information” means information or an opinion about an identifiable individual, including:

  • Identification & Contact Details: Name, address, phone, email, date of birth, and identification documents.
  • Financial & Investment Information: Income, net assets, banking details, investment status, and tax information (TFN or foreign tax IDs).
  • Sensitive Information: Regulatory requirements may require additional details such as professional memberships or background checks. 

We may also receive information from third parties such as advisers, administrators, registries, or custodians with your consent.

2. How We Collect Personal Information

Personal information may be collected via:

  • Online forms, emails, or contact pages
  • Telephone or face-to-face communications
  • Investment or application forms
  • Attendance at events or presentations
  • Publicly available sources
  • Third-party providers or authorised advisers 

We may also collect de-identified information via cookies or similar web technologies to improve website experience.

3. Purpose of Collection, Use, and Disclosure

MPG collects and uses personal information to:

  • Provide financial services, investment products, and advice
  • Assess and process applications
  • Administer and manage investments
  • Communicate investment updates, events, and services
  • Comply with legal, regulatory, and anti-money laundering obligations
  • Handle complaints or inquiries

We will only use or disclose your information where:

  • It is for the purpose it was collected or a reasonably related purpose
  • You have consented
  • Required or permitted by law

Disclosure may include:

  • MPG-related entities
  • Regulatory or government bodies
  • Service providers and advisers (e.g., custodians, administrators)
  • Overseas recipients under contractual safeguards
     

4. Direct Marketing

We may use personal information to inform you about products, services, or events. You can opt out at any time by contacting us. We do not sell personal information to third-party marketing companies.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely in physical and electronic formats, with access restricted based on role and confidentiality agreements with staff and third parties.

6. Data Breach Reporting

If a data breach occurs, MPG will assess and respond appropriately, including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) if required.

7. Access and Correction

You may request access to, or correction of, personal information held by MPG. Requests will be responded to promptly, normally within 30 days. Some legal exceptions may apply. If personal information is inaccurate, incomplete, or outdated, we will take reasonable steps to correct it.

8. Privacy Complaints

For concerns or complaints about privacy, contact us via privacy@medicopropertygroup.com.au. We aim to resolve complaints promptly. If unresolved, you may contact the OAIC at www.oaic.gov.au.

9. Updates to This Policy

This Privacy Policy may be updated at any time and will take effect immediately upon posting to our website. Please review the website periodically to stay informed of updates.

Last updated: 4 December 2025

Contact:
Medico Property Group
Email: privacy@medicopropertygroup.com.au
Phone: +61 2 0000 0000
Address: Level 1, 100 Healthcare Street, Sydney NSW 2000

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